Our goal is to offer you the best shipping options.
Delivery area:United States. Shipping is not available for P.O. Boxes and APO/FPO addresses.
Processing time: Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 1-2 weeks after the order is placed.
Shipping Time：This refers to the time that takes for items to be shipped from our fulfillment center to the destination.
Standard Shipping: about 5-6 Week（free shipping excluding closeouts）
Fast Express Shipping ：about 3-4 Week(shipping cost $25）
Total Delivery Time：Total delivery time is the sum of processing time and shipping time.
For Standard Shipping：about 6-8 Week
For Fast Express Shipping：about 4-6 Week
NOTE:Affected by the epidemic, some products in the warehouse are out of stock. We are in urgent transportation. The delivery time for out-of-stock products is up to 8-10 Week.Affected by Covid-19, there will be some delay on the delivery.
1) Refunds cannot be requested after 3 calendar days of order confirmation.
2)We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.(Please fill in the accurate delivery address)
3) Should your package not arrive within 60 calendar days after you have placed your order, you must contact Customer Support within 60 calendar days after your order was placed.(Except for out-of-stock products)
All shipments from our warehouse do not require the customer to pay additional customs or import duties, which are borne by us.
Eamil : firstname.lastname@example.org
Address：No.88-1, Qixi, Qian Village, Shangjie Town, Minhou County, Fuzhou City, Fujian Province
For more help, please feel free to contact us by e-mail. Once receiving your mail, our customer service representatives will respond as soon as possible.（Most e-mails will be responded within a business day.) We appreciate for your kindly patience and understanding.
NOTE: Please contact our Customer Service at E-mail:
Logistic issues: email@example.com
Order Confirmation : firstname.lastname@example.org
Address:No.88-1, Qixi, Qian Village, Shangjie Town, Minhou County, Fuzhou City, Fujian Province
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
Please contact customer service Email:email@example.com
We accept return of products by mail. Customers have the right to apply for a return within 14 calendar days after the receipt of the product.
1.To be eligible for a return: your item must be unused, saleable, and in the same condition that you received it. It must also be in the original packaging.
2.To complete your return, we require a receipt or proof of purchase.Please ask our customer service to make sure you send the package to the right address.
3. Send the item back to us through the local post office. If you need to deal with the returned package urgently, please contact our customer service and provide the waybill number of the returned package.
4. We will process your return within 7 calendar days after receiving the package.
Note: We do not accept returned items that are sent back directly without prior notice. Any address on the package is not approved as a return address. If you need to return or exchange the goods, please contact us in advance, and our service specialist will contact you to formulate a solution.
Wrong item received
Items damaged in transit
Lost or missing items
Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Return Shipping Cost
For quality issues, all return shipping costs will be borne by Gooditemmall. For the return and exchange caused by the customer, the round-trip freight will be borne by the customer.No handling fee will be charged to the consumer for returning the product.
Late or missing refunds
If you haven’t received a refund yet, please check your bank account again first.Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at E-mail:firstname.lastname@example.org
Please contact our Customer Service at E-mail:email@example.com get the return address. Refunds for the returned items will be processed in 7 calendar days after we receive your package.
We strive to answer your questions within 24 hours.